GITNUX MARKETDATA REPORT 2023
Essential Tech Metrics
Highlights: The Most Important Tech Metrics
- 1. Daily Active Users (DAU)
- 2. Monthly Active Users (MAU)
- 3. Churn Rate
- 4. Customer Acquisition Cost (CAC)
- 5. Customer Lifetime Value (CLTV)
- 6. Retention Rate
- 7. Net Promoter Score (NPS)
- 8. Session Duration
- 9. Bounce Rate
- 10. Conversion Rate
- 11. Load Time
- 12. Time to First Byte (TTFB)
- 13. API Response Time
- 14. System Uptime
- 15. Bug and Error Rates
Table of Contents
Tech Metrics: Our Guide
Understanding the right tech metrics to focus on is fundamental in keeping up with the fast-paced evolution of the technology industry. This blog post delves into a recent study that sheds light on the essential technology metrics that are shaping the industry today. Stay ahead by equipping yourself with insights on these key metrics and how they can redefine your strategy in the tech world.
Daily Active Users
The number of unique users who engage with a product or service on a daily basis. It helps in measuring user engagement level and growth trends.
Monthly Active Users
The number of unique users who interact with a product or service during a month. This metric is useful for measuring user retention and long-term engagement.
The percentage of customers who stop using a product or service within a given time period. High churn rates can indicate poor user experience or inadequate customer service.
Customer Acquisition Cost
The total cost associated with acquiring a new customer, including marketing and sales expenses.
Customer Lifetime Value
The total revenue a business can expect from a single customer during the entire relationship.
The percentage of customers who continue using a product or service over a specific period.
Net Promoter Score
A measure of customer loyalty and satisfaction based on asking customers how likely they are to recommend a company’s products or services.
The amount of time a user spends on a website or app during a single visit. Longer session durations indicate greater user engagement with the product.
The percentage of users who leave a website after viewing only one page. High bounce rates can indicate poor user experience or irrelevant content.
The percentage of users who complete a desired action, such as making a purchase or signing up for a newsletter.
The amount of time it takes for a webpage or app to load fully. Faster load times improve user experience and can lead to higher engagement.
Time To First Byte
The amount of time it takes for a user’s browser to receive the first byte of data from a server.
API Response Time
The time taken for an API to process a request and return a response. Faster API response times result in more efficient data processing and better application performance.
The percentage of time that a system, server, or application is operational and available for use. Higher uptime indicates greater system reliability and stability.
Bug And Error Rates
The frequency with which software errors or unwanted behaviors are encountered. Lower bug and error rates suggest well- functioning software and fewer operational issues.
Frequently Asked Questions
What are Tech Metrics?
Why are Tech Metrics important?
What are some common Tech Metrics used by companies today?
How can companies optimize their Tech Metrics?
Can Tech Metrics be used to assess the success of a company's overall technology strategy?
How we write these articles
We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly. See our Editorial Guidelines.