The use of self-checkout systems has become increasingly popular in recent years, with 73% of consumers preferring them over staffed checkout lines. This preference is especially strong among Gen Z shoppers, 85% of whom opt for self-checkouts when available. The global market size for these systems was valued at $3.44 billion in 2020 and is expected to grow at a CAGR (Compound Annual Growth Rate) of 11.6% between 2021 and 2026 according to Market Data Forecast estimates.
Research shows that 56% of women and 61% men customers use self-checkout weekly while 14 % shop using this method every time they visit the store - an increase from previous years due to its convenience factor as well as shorter waiting times reported by Sainsbury’s UK stores which saw a reduction by 70%. However, there are some drawbacks associated with it such as theft rates being higher than traditional checkouts; Australia having one the world's highest loss rate around 30%-40%, along with US customers stealing more than $3 billion worth goods annually from these terminals . Additionally, 78 percent do not like weighing produce items themselves while 55 percent believe their wait time improved after implementation – although 40 percent retailers plan on increasing staff assisted mobile checkout solutions soon enough..
In conclusion, despite certain challenges faced by retailers implementing this technology ,the advantages outweigh any potential losses or risks involved making it an attractive option for many businesses worldwide particularly those located within Asia Pacific region where adoption rates have been steadily rising since 2015 when 23 per cent transaction values were done through the process across Europe alone .
Self Checkout Statistics Overview
In 2020, the global self-checkout systems market size was valued at $3.44 billion.
This statistic is a testament to the growing popularity of self-checkout systems, highlighting the immense potential of this technology. It shows that the market for self-checkout systems is thriving, and that businesses are increasingly turning to this technology to streamline their operations and improve customer experience. This statistic is an important indicator of the current state of the self-checkout systems market, and provides valuable insight into the future of this technology.
56% of women and 61% of men consumers use self-checkout weekly.
This statistic is a telling indication of the prevalence of self-checkout among consumers. It shows that a majority of both genders are taking advantage of the convenience of self-checkout, with a slightly higher percentage of men than women. This is an important statistic to consider when discussing the impact of self-checkout on the retail industry.
The global market for self-checkout terminals is expected to grow at a CAGR of 11.6% between 2021 and 2026.
This statistic is a testament to the increasing popularity of self-checkout terminals, indicating that more and more businesses are recognizing the benefits of this technology. With a projected CAGR of 11.6%, it's clear that the self-checkout market is on the rise, and this trend is likely to continue in the coming years.
Australia has one of the world’s highest rates of theft at self-checkout, around 30-40% loss rate.
This statistic is a stark reminder of the importance of self-checkout security measures in Australia. With such a high rate of theft, it is essential that businesses take the necessary steps to protect their customers and their profits. This statistic highlights the need for businesses to be aware of the potential risks associated with self-checkout and to take the necessary steps to ensure that their customers are not taking advantage of the system.
In 2020, 14% of shoppers used self-checkout every time they shopped.
This statistic is a telling indication of the growing popularity of self-checkout among shoppers. It shows that more and more people are turning to this convenient option when they shop, which is a trend that is likely to continue in the future. This makes it an important statistic to consider when discussing self-checkout statistics in a blog post.
Sainsbury’s (UK) reported a reduction in waiting-time by 70% in stores with self-checkout features.
This statistic is a testament to the effectiveness of self-checkout features in reducing waiting-time in stores. It demonstrates that customers can benefit from faster service when stores implement self-checkout technology. This is an important point to consider when discussing the advantages of self-checkout, and it is a statistic that should not be overlooked.
Customers steal more than $3 billion worth of goods from self-checkout every year in the United States.
This statistic is a stark reminder of the potential losses that businesses face when they opt for self-checkout systems. It highlights the importance of having effective security measures in place to protect against theft and fraud. It also serves as a warning to businesses that they should be aware of the risks associated with self-checkout systems and take steps to mitigate them.
78% of customers do not like to weigh produce items by themselves in survey between the ages of 26 to 45.
This statistic is a telling indication of the customer sentiment towards self-checkout systems. It suggests that a majority of customers in the surveyed age range prefer to have a store employee weigh their produce items, rather than doing it themselves. This is an important insight for businesses to consider when deciding whether or not to invest in self-checkout systems.
55% of customers in a 2015 survey believed waiting time improved with the self-checkout system.
This statistic is a testament to the effectiveness of self-checkout systems, as it shows that the majority of customers surveyed found that their waiting time was reduced when using the system. This is an important statistic to consider when discussing the advantages of self-checkout systems, as it demonstrates that the system is capable of providing a more efficient shopping experience.
Self-checkout terminals account for a 62% share in the global automation and control market for the retail sector.
This statistic is a testament to the growing popularity of self-checkout terminals in the retail sector. It shows that more and more businesses are recognizing the value of automation and control in their operations, and are investing in self-checkout technology to streamline their processes. This statistic is a clear indication that self-checkout is becoming an increasingly important part of the retail industry.
In 2020, it was found that 34.8% of respondents aged 30-49 used self-checkout services multiple times a week.
This statistic is a powerful indicator of the prevalence of self-checkout services among those aged 30-49. It demonstrates that a significant portion of this demographic are utilizing self-checkout services on a regular basis, suggesting that this technology is becoming increasingly popular. This information is essential for understanding the current state of self-checkout services and can be used to inform decisions about how to best utilize this technology in the future.
The Asia-Pacific region (APAC) has been experiencing the fastest growth in the adoption of self-checkout technology.
This statistic is a testament to the increasing popularity of self-checkout technology in the Asia-Pacific region. It highlights the fact that the APAC region is leading the way in the adoption of this technology, which is a clear indication of its potential for success in the future. This is an important point to consider when discussing the overall growth of self-checkout technology, and it is a key factor to consider when discussing the potential of this technology in the future.
In 2015, 23% of transaction values across Europe were done through the self-checkout process.
This statistic is a telling indication of the growing prevalence of self-checkout processes across Europe. It demonstrates that a significant portion of transactions are now being done through self-checkout, indicating that this technology is becoming increasingly popular and accepted. This is an important point to consider when discussing the impact of self-checkout on the retail industry.
In 2019, 19% of respondents reported that they had carried out shrinkage in a store using self-checkout.
This statistic is a telling indication of the growing popularity of self-checkout technology. It shows that more and more people are taking advantage of the convenience and speed of self-checkout, and that it is becoming an increasingly accepted part of the shopping experience. This statistic is important to consider when discussing the impact of self-checkout on the retail industry.
In 2017, 42% of U.S. internet users responded they would generally prefer using self-checkout.
This statistic is a telling indication of the growing trend of self-checkout usage in the United States. It shows that a significant portion of internet users are comfortable with the idea of using self-checkout, which could be a sign of the technology becoming more widely accepted. This could be an important factor to consider when discussing the future of self-checkout technology and its potential impact on the retail industry.
In 2019, theft rates at self-checkouts increased by 20% compared to the previous year.
This statistic is a telling indication of the effectiveness of self-checkouts as a security measure. It highlights the need for further investigation into the causes of the increase in theft rates and the implementation of more effective security measures to prevent such occurrences. This is especially pertinent in a blog post about self-checkout statistics, as it provides an important insight into the security of self-checkouts and the potential risks associated with them.
40% of retailers in the United States and Canada plan to increase staff-assisted mobile checkout solutions in the near future.
This statistic is indicative of a larger trend in the retail industry towards mobile checkout solutions. As more retailers embrace this technology, it is likely that customers will become more comfortable with the idea of self-checkout, leading to increased adoption of the technology. This could have a significant impact on the retail industry, as it could lead to increased efficiency and cost savings for retailers, as well as improved customer experience. As such, this statistic is an important one to consider when discussing the current state of self-checkout technology.
The statistics presented in this blog post demonstrate that self-checkout is a popular choice among consumers, with 73% of shoppers preferring it over staffed checkout lines and 85% of Gen Z customers using it when available. The global market for self-checkout systems has grown significantly since 2020, valued at $3.44 billion and expected to grow further by 11.6%. Self-checkouts are used weekly by 56% of women and 61% of men consumers, however Australia has one the world’s highest rates of theft from these terminals - around 30-40%. In 2020 14% reported they use them every time they shop while 40 % plan to increase staff assisted mobile checkout solutions in the near future due to its popularity amongst customers. Despite some drawbacks such as increased shrinkage or difficulty weighing produce items, overall customer satisfaction remains high with 55 % believing waiting times improved with their introduction into stores.
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ZipDo, cited June 2023: Self Checkout Statistics