How to cancel Asana

We help you use modern software products with our detailed How-To-Guides.


How to cancel Asana: Explanation

Asana is a great tool for managing tasks, tracking progress, and collaborating with team members. But sometimes, you may need to cancel your Asana account. Whether you’re switching to a different project management tool or just don’t need Asana anymore, it’s important to know how to cancel your account.

In this guide, we’ll walk you through the steps of canceling your Asana account, so you can make sure you’re no longer billed for the service. We’ll also discuss what happens to your data after you cancel, so you can make sure you don’t lose any important information. So, if you’re ready to cancel your Asana account, let’s get started.

Step 1: Login to your Asana account

To cancel your Asana account, you must first open your web browser and go to Once you are on the website, log into your account. Once you are logged in, you can access the account settings. Under the account settings, you will find an option to cancel your account.

Depending on the account you have, the process of cancelling may vary. For example, with a free account, all you have to do is click the “Delete Account” button and follow the on-screen instructions. With a premium account, you may need to contact the Asana customer service department to cancel your account.

Step 2: Access ‘Your Account Settings’

You should first locate your user profile in the top right-hand corner of their screen. This will bring up a drop-down menu which they should select. Once you have selected the drop-down menu, you should click on the option “Account Settings”.

Step 3: Navigate to the ‘Plans & Billing’ tab

The first step in the process is to click on the ‘Plans & Billing’ tab in the left-hand navigation bar. This tab is used to change the plan and view billing details. After clicking on this tab, you will be taken to a page where you can manage your subscription and billing information. This page will list the current subscription details, including the plan type and payment information.

Step 4: Choose ‘Cancel Subscription’

To cancel your Asana account, you must click on the ‘Cancel Subscription’ button located in the right-hand column of the Asana website. Once you have clicked the button, a popup window will appear. You must then click ‘Confirm’ in order to finalize the cancellation of your Asana account. Be aware, canceling your account will delete all of your data and will end your access to Asana.

Step 5: Finalize the cancellation

First, you must select a reason for cancelling their account from a drop-down menu. Reasons for cancelling an Asana account could include a change in the size of the organization or company, no longer needing the services, or a change in strategy. After selecting the reason, you can add any additional comments. Finally, users must click ‘Cancel Subscription’ to confirm their cancellation of the Asana account.


FAQ: How to cancel Asana

Are there any consequences to cancelling my Asana account?

Cancelling your Asana account does not have any immediate consequences. Once your account is cancelled, you will no longer be able to access your projects or tasks, and all content associated with your account will be deleted. Additionally, any Asana Premium features that you had purchased will no longer be available. You will also no longer be able to access any of your account settings, such as your profile and billing information.

Is there a fee associated with cancelling my Asana account?

No, there is no fee associated with cancelling your Asana account.

Can I cancel my Asana account and then reactivate it later?

No, once you have cancelled your Asana account, you will not be able to reactivate it. All content associated with your account will be permanently deleted, and you will no longer be able to access any of your account settings.

Will I still be able to access my Asana projects and tasks after cancelling my account?

No, once you have cancelled your Asana account, you will no longer be able to access your projects or tasks. Additionally, all content associated with your account will be deleted.


Table of Contents



Similar How To Guides