Mailgun vs Sendgrid: Which one is better?

Product Mailgun Sendgrid
Description Mailgun is a transactional email software that makes it easy to send, receive, and track emails. With Mailgun, you can send emails from your own domain name, or use one of our pre-configured domains. We also provide a powerful set of APIs so you can manage your account and send email programmatically. SendGrid is a cloud-based SMTP provider that allows you to send email without having to maintain your own email servers. SendGrid provides reliable delivery, scalability, and real-time analytics along with flexible API’s that make custom integrations easy.
Gitnux Rating Great product Great product
Pricing Model Flat rate N/A
Pricing Rates Free
Could be better Pricing could be lowered for early starters, one system can be created to send campaigns to. Installation package should be made simpler and easy to navigate. Better UI for integrating new senders.
Key features Transactional email and Mail send API
Custom tracking domain
Performance and reliability
Preset template
Email segmentation
Template creation
Email deliverability and processing time Domain, policy camping
Domain reputation
Blacklist and Whitelist
Brand Reputation
Support Email/Help Desk
Knowledge Base
24/7 (Live Rep)
Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live Rep)
Extended Review Read Review Read Review
Best for Developers in need of email API integration. Individuals and business owners who need to send emails and monitor them analytically

What is Mailgun and who is it for?

Mailgun is an email automation service that provides developers with a powerful set of APIs and tools to send, receive, track and store emails. It enables users to easily manage their email infrastructure without having to maintain or configure any servers. Mailgun also offers features such as analytics, bounce tracking, spam filtering and more.


Mailgun offers a variety of features, including:
– Email Validation API to validate email addresses in real time.
– SMTP Relay for sending emails through Mailgun’s servers.
– Inbound Routing and Parsing to parse incoming emails and route them accordingly.
– Tracking & Analytics to track the performance of your campaigns.
– A/B Testing with advanced segmentation capabilities for optimizing conversions rates on campaigns or newsletters.
– Dedicated IP Addresses so you can send from dedicated IPs instead of shared ones, which helps protect your reputation as an email sender by avoiding blacklistings due to other users’ activities on shared IPs .

Mailgun is a cloud-based email delivery service designed for developers and marketers. It helps businesses send, receive, track and store emails effortlessly. Mailgun can be used to automate transactional messages such as password resets, order confirmations or welcome emails.

What is Sendgrid and who is it for?

Sendgrid is an email delivery and marketing platform used to send transactional, automated, and targeted emails. It enables businesses of all sizes to easily create, schedule, deliver and monitor the performance of their email campaigns.


Sendgrid offers a range of features to help businesses manage their email communication. These include:
– Email Automation – Create automated emails that are triggered by specific events or conditions, such as welcome messages and order confirmations.
– Analytics & Reporting – Track the performance of your campaigns with detailed reports on opens, clicks, unsubscribes and more.
– A/B Testing – Test different versions of an email to see which performs best before sending it out to all recipients.
– Contact Management – Easily store contacts in lists for segmenting purposes so you can send targeted content based on customer preferences or interests.
– API Integrations – Connect SendGrid with other systems like Salesforce and Zendesk via our powerful APIs for seamless data exchange between platforms.

Sendgrid is a cloud-based email delivery service designed to help businesses send emails and manage their email marketing campaigns. It provides features such as automated sending, analytics tracking, contact segmentation, and more. Sendgrid can be used by any business that needs to send large volumes of emails on a regular basis.

What are the benefits & downsides of Mailgun and what say users about it?

The benefits of using Mailgun include the ability to send emails quickly and reliably, as well as providing detailed analytics on email performance. Additionally, it offers a powerful API that makes integrating with other applications easy. It also provides tools for managing mailing lists and creating custom templates for sending out bulk emails.

The downsides of Mailgun are mostly related to cost; while there is a free tier available, most users will need to upgrade in order to access more features or increase their monthly quota limits. There have also been some reports of poor customer service from the company in the past. Finally, since Mailgun is an external provider rather than hosting your own mail server solution you may be limited by its feature set when compared with self-hosted solutions such as Postfix or Exim4

Users generally have positive reviews of the Mailgun software. Many users report that it is easy to use and set up, with a simple user interface. They also appreciate its reliable delivery rates and ability to handle large volumes of emails without issue. Additionally, many users are pleased with the customer service they receive from Mailgun’s support team.

What are the benefits & downsides of Sendgrid and what say users about it?

The main benefit of using Sendgrid is that it provides a reliable and secure way to send emails. It also offers many features such as email analytics, automated campaigns, A/B testing, and more. Additionally, its user-friendly interface makes it easy for users to manage their accounts without needing any technical knowledge or experience.

The downside of Sendgrid is that the cost can be expensive depending on how much you use it. Also, some users have reported issues with deliverability rates due to spam filters blocking certain messages sent through the platform. Finally, there may be compatibility issues if you are trying to integrate other third party services into your account since not all integrations are supported by Sendgrid yet.

Users generally have positive things to say about Sendgrid. Many users appreciate the ease of use and flexibility that the software offers, as well as its reliable delivery rates. Additionally, many users report being pleased with the customer service they receive from Sendgrid’s team.

What are the differences between Mailgun and Sendgrid and in which case should you use either of them?

Mailgun and Sendgrid are both cloud-based email delivery services.
The main differences between the two include pricing, features, deliverability rates, customer service options and integrations.
Mailgun offers a free plan with limited features that can be used to send up to 10k emails per month while SendGrid’s free plan allows you to send up to 100 emails per day. In terms of features, Mailgun has more advanced tracking capabilities such as click tracking and open rate analytics while SendGrid focuses on providing basic email marketing tools like segmentation and automation workflows. Additionally, Mailgun is known for its high deliverability rates compared to other providers whereas SendGrid tends to have slightly lower success rates due their stricter anti-spam policies which may lead some legitimate messages being blocked or sent directly into spam folders by ISPs (Internet Service Providers). Finally in terms of customer service options & integrations; MailGun provides phone support along with integration with popular platforms like WordPress & Shopify whereasSendgrid only offers online chat/email support but does offer over 40+ different platform integrations including Salesforce & Zendesk among others.

Mailgun is typically better suited for sending transactional emails, such as order confirmations and password resets. Sendgrid is usually a better choice for marketing emails due to its more advanced features like segmentation and A/B testing.

Sendgrid is generally the better choice when you need to send a large volume of emails. It has more advanced features such as analytics, segmentation and A/B testing that can help optimize your email campaigns. Mailgun is best suited for smaller volumes of emails or transactional messages like password resets or notifications.


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